Privacy Policy
Last updated: April 12, 2026
DawaMed ("we," "us," or "our") operates dawamed.org (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you use our Site.
1. Who We Are
DawaMed is a referral and provider-matching platform. We are not a medical provider, telehealth company, or pharmacy. We connect users with independent, licensed third-party telehealth providers.
2. Information We Collect
- Information you provide: When you complete our eligibility quiz, we may collect your first name, email address, state of residence, and general health profile information (e.g., age range, BMI range, health conditions).
- Automatically collected data: We collect standard web analytics data including IP address, browser type, pages visited, time spent on site, and referring URLs.
- Analytics and click tracking: We use Google Analytics and similar tools to track pageviews, user interactions, and outbound link clicks — including clicks on third-party affiliate links for telehealth providers and laboratory testing services. This data is used to understand how users navigate the platform and to improve the decision experience. Outbound link click data may be shared with analytics providers in aggregate, anonymized form.
- Cookies: We use cookies and similar tracking technologies for analytics and to improve your experience. You can disable cookies in your browser settings.
3. How We Use Your Information
- To match you with appropriate licensed telehealth providers
- To send you follow-up emails about your eligibility (if you opt in)
- To improve our Site and services
- To comply with legal obligations
- To analyze traffic and usage patterns via analytics tools
4. Sharing of Information
We do not sell your personal data. We may share your information with:
- Partner providers: When you click through to a partner telehealth platform, that platform receives the information you provide directly to them. Their privacy policies govern that data.
- Service providers: We use third-party tools for email delivery, analytics, and hosting. These providers are contractually bound to protect your data.
- Legal requirements: We may disclose your information if required by law or to protect our legal rights.
5. Health Information
DawaMed is not a covered entity under HIPAA. However, we treat all health-related information you provide with strict confidentiality. We use it solely to help match you with appropriate providers and do not sell or rent health data to third parties.
6. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your state of residence, you may have the right to access, correct, delete, or opt out of the sale of your personal information. To exercise these rights, contact us at hello@dawamed.org.
8. California Residents (CCPA)
California residents have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a CCPA request, email hello@dawamed.org.
9. Children's Privacy
Our Site is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, contact us immediately.
10. Changes to This Policy
We may update this policy periodically. We will notify you of material changes by updating the date at the top of this page.
11. Contact Us
For privacy-related inquiries or to exercise any of your rights described in this policy, please contact us:
We will respond to your request within 30 days. For urgent privacy matters, please include "Privacy Request" in your subject line.